How did Delgado Community College connect with students to address concerns and boost enrollment? F ind out!
Addressing the Changing Environment
Knowledgeable Counselors Upholding our mission as a non-profit organization, our team is dedicated to understanding the needs of your students and helping them take the next steps to managing their future. Each member of the Inceptia student advocate counseling team goes through approximately 150 hours of extensive initial training, including assessments and quality assurance checks. Team members are required to pass specific quality assurance metrics prior to being able to manage student records. In addition, they participate in five hours on average, per month, in ongoing internal and external training to remain current with federal regulations and requirements. Our team also implements soft skills practices to thoughtfully manage their student conversations for a successful outcome.
The changing landscape of higher ed can be a navigational challenge for students and schools potentially leaving students anxious and uncertain about their next steps. Connecting with them during pivotal times to encourage them and show your support through their challenges can make the difference in their college career and help you realize your enrollment goals. Extend Timely Messages Through a variety of methods, Inceptia student advocate counselors reach out to the students you submit in a concentrated timeframe. You control which and how many students are contacted, so we can answer questions and help them progress by reminding them of their next steps including deadlines, registering for class and encouraging attendance. What are the concerns?
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