Inceptia Verification Gateway Story

Verification. A necessity and potential barrier that can cause anxiety for students, their families and financial aid administrators everywhere. These extra steps can test the limits of any financial aid office and can lead to the unfortunate delay of educational goals for students who become overwhelmed in the process. Verification Gateway started as an idea to make the verification process less daunting for students and parents and more efficient and secure for the school.

Getting Students To and Through School with Verification Gateway

Verification Gateway Made Verification Process Simpler for Staff and Students at Stephens College

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SOLVING THE PROBLEM Verification. A necessity and potential barrier that can cause anxiety for students, their families and financial aid administrators everywhere. These extra steps can test the limits of any financial aid office and can lead to the unfortunate delay of educational goals for students who become overwhelmed in the process. Verification Gateway, or VG, started as an idea to make the verification process less daunting for students and parents and more efficient and secure for schools.

Verification Gateway pairs a fully-automated process with the flexibility of optional personal interaction, to offer the industry’s smartest verification solution.

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FRIENDLIER & ALWAYS AVAILABLE We tackled automation and set our sights on developing a solution to intuitively take students and parents through the process on an always-available virtual platform with less frustration, no paper and fewer questions. Verification Gateway is an intuitive, automated solution to gather information and documentation required to verify students for Federal Financial Aid. The system utilizes smart technology that includes deploying progressive rules to automatically approve verifications or if a manual review is required, separates those verifications for further review.

24/7/365 virtual platform

access for students, parents and schools.

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Verification Gateway Reduced Work Load Among Staff at Multiple Colleges That Enabled More Student-Centric Service for the Louisiana Community Techinical Community College System

Verification Gateway Solution Brought Loyola’s Financial Aid Team Back to the “Heart” of Their Work

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Presentation College Financial Aid Team Said “Goodbye” to Manual Verifications and “Hello” to Student Relationships

Verification Gateway Made Verification Process Simpler for Staff and Students at Nevada State College

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BETTER FOR STUDENTS We knew communication was a key to keeping students engaged throughout the process because students that could have bright futures were being lost because their uncertain financial lives are keeping them from reaching their potential. Even with the proposed upcoming verification selection change, low-income and minority students are disproportionately impacted by verification for whom financial aid is their only gateway to higher education. If they only could get there. Verification Gateway intuitively guides students and parents through the verification process. With easy-to-follow alerts and task lists, they know what documentation is needed, when it’s due and when they’ve completed their requirements. If clarification is needed, there are helpful tips along the way and the option for personal contact.

38% average lift in completed verifications among VG users. 25% of students create their VG account within 24 hours of receiving the first email from Inceptia.

Reducing Verification Melt Through Active Communication

Missed Opportunities and Abandoned Ambitions: Understanding and Combating Student Melt

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BETTER FOR SCHOOLS Verification Gateway collects all necessary documentation and combines it with the student record to eliminate time-consuming sorting and hunting for files. The convenient dashboard makes it easy for administrators to download individual documentation or a complete aid-year streamlining the process to package student files and disburse aid more quickly. Verification Gateway offers schools a means to award students faster, reduce compliance risk and increase efficiency – all while improving student satisfaction. Our specialized team takes all of the verification calls giving your team time to help with other student issues and manage staff resources with no need for a specialized call center.

50% average decline in the time from first ISIR received to verified. 85% average reduction in call volume to the Financial Aid Office. 15% average increase in packaging rate by the first day of class.

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Verification Gateway Helped Desales University Complete Processes More Efficiently Among Other Benefits for Students and Families

Award Money Granted Faster for Students at Housatonic Community College

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Verification Gateway Relieves the Pressure of Increasing Verification Numbers at the University of Texas at Tyler

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A SECURE SOLUTION Protecting student and parent data is a top priority. We worked with our team and industry leaders to put together a system that could provide a highly-secure solution to manage the critical financial information needed for verification. Inceptia/NSLP is a TECH LOCK ® Certified: Service Provider.

Zero audit findings or exceptions on annual audits.

Meets All Federal Regulatory Requirements

Mitigates Conflicting Information

• Management and staff current with federal regulatory changes • Well-defined quality control procedures • All solutions are current with federally mandated changes

• Request only documents required for verification • Conflicting information resolved on the school’s behalf • Policy and procedures cover reporting of conflicting information to school

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PROGRESSIVE As our mission continues to help schools better serve students, we continue to enhance Verification Gateway. The platform is more flexible, scalable and humming along with a lively client base that is reducing the cost of every verification, packaging and rewarding faster, confident in their financial aid disbursements, and meeting their departmental goals for their students and their school.

Public and private, community, four-year, and large school systems ranging from a few thousand to more than 420,000 students.

Contact your Inceptia representative to discover how Verification Gateway can change verification for your students and your school.

View the Verification Gateway Process

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Verification Gateway Provides a Reliable Verification Portal to Enable Steady Enrollment for Connecticut State Colleges and Universities

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Talk to Us To learn more about the full capabilities of Verification Gateway, contact your business development representative, call 888.529.2028 or visit inceptia.org .

We uncomplicate financial aid. Inceptia is a nonprofit organization committed to innovative, effective and uncomplicated solutions for verification, financial aid management, smart borrowing, financial education and repayment wellness.

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