Student Borrower Outcomes: With repayment resuming after the CARES Act pause, borrowers face renewed challenges. The CFPB noted that many borrowers remain unaware of their repayment responsibilities, which may lead to spikes in delinquency rates if not addressed promptly. We Can Help Inceptia has student advocate counselors ready to answer student borrower questions through our Knowl website, chat and a simple telephone call. We will be there to help them prepare for the next step, so their student loans are one less concern.
Early engagement equals a better outcome and we can help you keep in contact with your student borrowers through our outreach programs that span the student borrower lifecycle. Proactive outreach promotes successful outcomes, extends personal contact, empowers borrowers with the information they need to help them make better financial decisions for their future. Our outreach includes, email, phone and text messages when possible with a complete communication plan at the time it matters most.
Grace Counseling Outreach: Connect with borrowers about the repayment process to launch a successful financial future. Hear a call sample.
Repayment Counseling Outreach: Guide your students back to successful repayment and improve your school’s default rate. Hear a call sample.
Talk To Us Let us help you stay on top of your CDR, visit Inceptia.org or contact your business development representative. Visit https://inceptia.fyi/MYCDRb to view the interactive brochure.
The Way Forward Inceptia, a nonprofit organization, provides innovation and leadership in higher education access and success through engaging and empowering students and streamlining processes.
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